Volume 85 | Spring 2025

cover of image CWA News from Spring 2025

CWA News Spring 2025

One Union, One Vision: CWA United

Our union is the best tool we have to fight back against corporate greed. Maintaining our solidarity against those who promote hatred and division among us so that they can exploit our labor for profit is not easy, but it is essential.

Building Our Union Power

Support for unions is stronger than ever. Union membership and collective bargaining are the best tools that working people have to improve our wages and working conditions, protect our health and safety on the job, and secure our retirements.

1991 National Operator Awareness Week Demonstration Memphis TN

Learning Our History

The recently updated CWA History section of our website features historical highlights and photos. It also includes “Stories of a Changing Union,” a collection of oral history interviews with CWA leaders who led the transformation of our union into the multi-industry powerhouse it is today.

We Are the Union

Member involvement is key to the success of our union. Our union is not just something we belong to—it is an organization that we, as CWA members, actively participate in and direct through a democratic process.

Spotlight on Artificial Intelligence

CWA has taken a member-led approach to AI, harnessing the expertise of CWAers with direct experience working with AI programs from diverse industries, including call centers, telecommunications, journalism, and tech.